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At Soundwave Hearing, we are committed to providing a high-quality, transparent experience for our customers. That's why we have all of our policies listed on one convenient website page. Whether you're looking for information on our shipping and returns policy, our warranty information, or our privacy policy, you can find it all in one place. By linking all of our policies together, we make it easy for you to access the information you need when you need it. We believe in being upfront about our policies and procedures to ensure that our customers have a clear understanding of what they can expect from our products and services. Browse our policy page today to learn more about the transparency that makes Soundwave Hearing a trusted name in hearing health.

Cookies Policy

Privacy Policy

Terms of Service


Limited Warranty

Out of Warranty Repairs

Returns & Exchanges


Terms of Sale of Goods

Minimum Resale Price Policy

Brand Guidelines for Sale of Goods

Shipping Policy

Advisory Statement 


otoTune® App

Terms & Conditions

Privacy Policy