Hearing Resources

Contact Us

We want to provide the best service for our customers. Our friendly customer care is here for you.

Email: support@hearsoundwave.com
Phone: 833-367-HEAR (4327)
Hours: M-F, 8-4:30 PM CST

Quick Start Guide

Our Quick Start Guide will help you get your Sontro® Self-Fitting OTC Hearing Aids up and running in this condensed document.

User Manuals

Our User Manuals gives you a more in-depth look at the Sontro® Self-Fitting OTC Hearing Aids, the otoTune® app, how to get things up and running, troubleshooting, and more. 

Receiver Measurement Tool

Soundwave ships all Sontro® Self-Fitting OTC Hearing Aids with one size fits most receivers. The receiver should lay flat against your head. If it doesn't, use our Receiver Measurement Tool to figure out what size fits you best.

Hear Talk Blog

Soundwave’s Hear Talk Blog was created with the purpose of building a community and inspiring people to join a conversation about hearing loss because good hearing improves lives.

FAQs

We've put together a list of frequently asked questions.

How To Videos

Watch our videos - from the basics, to your accessories.

Amptify DTx

Soundwave Hearing is excited to announce a partnership with Amptify, the leading hearing health platform! With your purchase of Sontro Self-Fitting OTC hearing aids, you’ll receive four complimentary weeks of the online 12-week program. Learn more.