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Hearing Resources
Contact Us
We want to provide the best service for our customers. Our friendly customer care is here for you.
Email: support@hearsoundwave.com
Phone: 833-367-HEAR (4327)
Hours: M-F, 8-4:30 PM CST
Quick Start Guide
Our Quick Start Guide will help you get your Sontro® OTC Hearing Aids up and running in this condensed document.
User Manuals
Our User Manuals gives you a more in-depth look at the Sontro® OTC Hearing Aids, the otoTune® app, how to get things up and running, troubleshooting, and more.
Receiver Measurement Tool
Soundwave ships all Sontro® OTC Hearing Aids with one size fits most receivers. The receiver should lay flat against your head. If it doesn't, use our Receiver Measurement Tool to figure out what size fits you best.
Hear Talk Blog
Soundwave’s Hear Talk Blog was created with the purpose of building a community and inspiring people to join a conversation about hearing loss because good hearing improves lives.
FAQs
We've put together a list of frequently asked questions.
How To Videos
Watch our videos - from the basics, to your accessories.
Amptify DTx
Soundwave Hearing is excited to announce a partnership with Amptify, the leading hearing health platform! With your purchase of Sontro OTC hearing aids, you’ll receive four complimentary weeks of the online 12-week program. Learn more.