Out of Warranty Repairs

At Soundwave Hearing, we understand the importance of ensuring that your OTC Sontro Hearing Aids are functioning at their best, even after the warranty period has expired. Therefore, we offer out-of-warranty repairs for our OTC hearing aids, as well as our other products.

To get started, all you need to do is reach out to our customer support team either by phone at (833) 367-HEAR (4327) or by email at support@hearsoundwave.com during business hours from Monday to Friday, 8:00 a.m. - 4:30 p.m. CST.

Our team will provide you with instructions and pricing information, and we will do our best to respond to your email within one business day.

We'll d and give you an estimate of the repair cost before we begin any repairs. If we determine that the device needs to be replaced, we will provide you with replacement options. Don't hesitate to get in touch with us for your hearing aid repair needs – we're here to help!