1. Soundwave Hearing FAQs
  2. Sontro® OTC Hearing Aid and otoTune® app Account Set Up

How to Pair My Mobile and Sontro® OTC Self-Fitting Hearing Aids?

Connect your Phone and Hearing Aids!

Download otoTune®, turn on your hearing aids, head to the "Device" section, choose a side, click 'connect', and watch the magic unfold. If they don’t connect immediately, maybe they’re just playing hard to get. Retry!

**Please note if the battery level is low, the pairing process may require new 312 batteries for your Sontro OTC Hearing Aids.

  1. Download the otoTune app from your mobile phone's App Store or Google Play Store.
  2. Turn on both hearing aids by ensuring batteries are placed in each hearing aid and the battery doors are properly closed.
  3. Go to the “Device” screen on your otoTune app.
  4. Tap on the Left or Right side to connect to the left or right Sontro OTC Hearing Aid.
  5. By tapping the app’s left side, you will see a list of available Sontro OTC Hearing Aids.
  6. Tap the Connect button next to the Left Sontro OTC Hearing Aid from the list to connect the left hearing aid.
  7. Repeat steps 5 and 6 for the Right hearing aid. Both hearing aids will be connected.