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How To Exchange Your Receiver for a Different Size

April 11, 2022 1 min read

If you determine that you need a longer or shorter receiver, by using the receiver measurement tool. The receiver measurement tool is located in your Sontro® Hearing Aid box, inside the clear cellophane envelope.  

Please Contact Customer Support to exchange your receiver for free,  at or 1-833-367-HEAR (4327).

Soundwave Hearing Customer Support will create this exchange for free, we do not require you to return the receiver that was shipped with your Sontro Hearing Aids.